Nathan, Leah, Karen and I took in a little lunch at Goldberg’s deli over in Factoria today – you know, air conditioning and all that. We had a great time with Jaki, our server, and gave her a really nice recommendation card.
Well, she liked it so much that she gave us a recommendation card back! And what’s the fun of that if you can’t share it:
Joe was entitled to a side vegetable, so Jaki asked enticingly “Would you like the *roasted* asparagus or…” she continued in a suddenly sullen, depressed, whiney little voice “…the steamed carrots”? Joe picked the asparagus and she complimented him on his excellent choice.
I wonder how well customers would fare if there were rating cards for wait staff to fill out?
Or the tech/repairman who comes by your house to fix . (thinking of the whole comcast thing)
I recall when I left Germany that they told us to have soda or beer to offer the movers when they came. And sure enough, they did a whiz-bang job. Fast, efficient. I gave them the beer. ;-P